Contact PNCB

Our staff, like these Customer Service team members, look forward to helping you!

PNCB is open Monday through Friday from 8:30 am to 5:00 pm Eastern Time. Holiday closings are listed at right.

Inclement weather in your area? See Prometric Test Center closings.

For official transcripts to be sent by a CPNP or PMHS exam candidate's school, use our address below or have your school registrar's office or transcript service email to

Due to the pandemic, processing of mail and packages received in our office may be delayed between 2 to 5 days. We appreciate your patience.

Pediatric Nursing Certification Board
9605 Medical Center Drive, Suite 250
Rockville, Maryland 20850

Phone: (301) 330-2921
Toll Free: 1-888-641-2767
Fax: 301-330-1504

Holiday Closings

New Year's Day*

Martin Luther King, Jr. Day

Presidents Day

Memorial Day


Independence Day*

Labor Day**


Friday after Thanksgiving

Christmas Eve*



*When this holiday falls on a Saturday or Sunday, it is observed on a weekday.

**In 2021, PNCB will be closed July 1-5 for this holiday.

Department Contact

Customer service, praise, or concerns




Pediatric Updates & other CE modules

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PNP Program Resources

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Order or Answer CE Modules

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Faces of Certification

PNCB-certified nursing professionals work in a variety of roles and settings throughout the US and beyond. Share your photo today!

Tyree Smith, CPNP-AC Children's Hospital of Philadelphia Philadelphia, PA
Ruchoma Domosh, CPN Hackensack Meridian Health Jersey Shore University Medical Center Neptune City, NJ
Susan Gardella, CPNP-PC Maryland Responds Baltimore, MD
View more Faces of Certification